OWNER APPROVED LAUNCH CANON — EXTERNAL USE AUTHORIZED BY OWNER

BVG VELOCITY ASSESSMENT — SERVICE AGREEMENT v1.1

This Service Agreement (the “Agreement”) governs the BVG Velocity Assessment purchased from Success Masters LLC d/b/a Business Velocity Group (“BVG,” “we,” “us”), by the purchasing business or authorized representative (“Client,” “you”). Client represents that the assessment is being purchased for business or commercial purposes, not primarily for personal, family, or household purposes, and that the person accepting this Agreement has authority to bind Client. By electronically accepting this Agreement and completing payment, Client agrees to these terms.

1. SERVICE
BVG will provide one BVG Velocity Assessment designed to identify the primary constraint or opportunity affecting the Client’s business, evaluate where AI, automation, process improvement, existing software, or human action may create value, prioritize the highest-value next moves, and provide an execution roadmap.

Subject to sufficient evidence, the assessment package is intended to include:
• Executive findings
• Business Context Profile
• Evidence/provenance map
• Primary constraint analysis
• AI/automation/process opportunity analysis
• Ranked 3–5 priorities
• One bounded Quick Win or implementation-ready artifact
• First-30-day action sequence
• 90-day execution roadmap
• Measures and review checkpoints
• What not to automate/build/buy yet
• Recommended next operating move

BVG may use AI-assisted tools, including Theo and other supervised systems, to organize evidence, challenge assumptions, prepare analysis, and generate draft work. Material conclusions and client-facing deliverables are subject to BVG review before delivery. Client remains responsible for business decisions and implementation choices.

2. PRICE AND PAYMENT
Founding Client price: $2,500 USD, paid in full before onboarding begins. Payment does not itself establish that Client is evidence-ready or start the delivery clock.

3. DELIVERY WINDOW
The target delivery window is five (5) business days after the case reaches EVIDENCE_READY. A case reaches EVIDENCE_READY when the onboarding/case record contains, at minimum: (a) an owner-confirmed primary business goal, (b) core business context, (c) relevant website/offer context where applicable, (d) an operating/process/tool overview, and (e) enough relevant evidence to support material conclusions, with unresolved assumptions identified. BVG will identify any material outstanding item preventing EVIDENCE_READY and will record or communicate when the case reaches EVIDENCE_READY. The five-business-day clock begins from that recorded EVIDENCE_READY status. Delays caused by missing, inaccurate, inaccessible, conflicting, or late Client information extend the schedule.

4. CLIENT RESPONSIBILITIES
Client will provide accurate information, timely responses, and only materials Client is authorized to share. Client should not provide passwords, payment-card data, unnecessary sensitive personal data, or third-party confidential information that is not required for the assessment. Client is responsible for independently deciding whether and how to act on recommendations.

5. QUICK WIN BOUNDARY
The Quick Win is intentionally bounded. It may be a working prototype, workflow, analysis, template, specification, automation proof-of-concept, operating asset, or other immediately useful artifact. Unless expressly stated in writing, the assessment does not include production deployment, third-party account configuration, credentialed external actions, large custom software development, or ongoing implementation support.

6. ACTIONABLE VALUE GUARANTEE
If, after Client provides the agreed minimum evidence and timely participation, BVG cannot produce (a) an evidence-supported primary constraint or opportunity analysis, (b) at least three actionable priorities, and (c) a Quick Win or implementation-ready artifact that materially corresponds to an identified priority and is reasonably usable for internal decision-making, testing, workflow improvement, or implementation planning, BVG will continue reasonable work within the defined assessment scope at no additional professional-service charge until those items are produced. This is the Client’s exclusive contractual remedy under this guarantee, except for rights or remedies that cannot lawfully be waived or limited. BVG does not guarantee revenue, savings, profit, conversion rate, customer acquisition, financing, rankings, or any other business outcome.

7. OPTIONAL REVIEW CALL
The assessment includes an optional 30-minute findings/Q&A call. The call is not required for delivery. If offered during onboarding, a separate optional kickoff call may be used to clarify context; the five-business-day delivery window still begins only when the case is EVIDENCE_READY.

7A. DELIVERY AND ACCEPTANCE
BVG will notify Client when the final assessment package is available. Client should notify BVG in writing within five (5) business days after delivery of any material omission or material failure of the delivered package to match the agreed assessment scope. BVG will use reasonable efforts to correct a verified scope omission or nonconformity within the existing assessment scope. If Client does not provide such notice within that period, the package will be treated as accepted for purposes of closing the assessment engagement, without limiting the Actionable Value Guarantee or any right that cannot lawfully be waived.

8. DATA, CONFIDENTIALITY, AND RETENTION
BVG will use Client-provided operational information only as reasonably necessary to perform and administer the assessment, provide related support, maintain security and required records, and comply with law. BVG will use reasonable data minimization and prefers redacted evidence where practical. BVG will treat nonpublic Client information as confidential and will not disclose it except to personnel or service providers who reasonably need it to perform the service and are subject to applicable confidentiality or privacy obligations, as required by law, or with Client authorization. Confidentiality does not apply to information that is public through no breach by BVG, already lawfully known without restriction, independently developed without use of Client confidential information, or lawfully received from a third party without a confidentiality duty. Client-specific evidence is intended to be retained for approximately 30 days after delivery unless longer retention is reasonably required for support, security or dispute handling, a legal hold, subpoena or other valid legal process, tax/accounting or other legal/compliance obligations, or separately authorized work. If Client requires a data-processing agreement, special security terms, or handling of regulated or unusually sensitive data, those requirements must be agreed in writing before Client provides the affected data. Client-specific confidential information will not silently become Theo training data or a public case study. Any case-study, testimonial, or identifiable product-learning use requires separate permission.

9. INTELLECTUAL PROPERTY
Client retains ownership of Client materials. BVG retains ownership of its pre-existing tools, frameworks, templates, methods, software, prompts, know-how, and generalized improvements, provided that generalized improvements do not include Client confidential information in identifiable form. After full payment, Client may use the final Client-specific assessment and delivered Client-specific artifacts for its internal business purposes and may share them with its employees, professional advisers, contractors, lenders, investors, or implementation vendors as reasonably needed for those purposes, subject to appropriate confidentiality where applicable. No license is granted to resell, sublicense, commercialize, or separately distribute BVG’s underlying methods, templates, or software unless separately agreed.

10. THIRD-PARTY TOOLS
Recommendations may include third-party software or services. Unless expressly included in writing, third-party fees, subscriptions, licenses, integrations, and vendor obligations are the Client’s responsibility. BVG does not control third-party availability, pricing, security, or performance.

11. PROFESSIONAL-ADVICE BOUNDARY
The assessment is business and technology consulting, not legal, tax, accounting, investment, medical, or other licensed professional advice. Where a recommendation implicates regulated or professional matters, Client should obtain appropriate qualified advice before acting.

12. CANCELLATION AND REFUNDS
Unless required by applicable law or separately agreed in writing, fees are non-refundable once BVG begins substantive assessment work. “Substantive assessment work” begins when BVG performs Client-specific evidence review, analysis or synthesis, develops Client-specific findings or priorities, creates or materially develops the Quick Win, or drafts Client-specific roadmap or assessment deliverables. Administrative setup, payment processing, and scheduling alone do not constitute substantive assessment work. Client may cancel before substantive assessment work begins by written notice; in that circumstance BVG will refund fees paid, less nonrecoverable third-party charges and any separately authorized Client-specific work. The Actionable Value Guarantee in Section 6 is a continued-performance remedy, not an ROI or refund guarantee.

13. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BVG WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR LOST-PROFIT DAMAGES ARISING FROM THE ASSESSMENT OR CLIENT’S USE OF RECOMMENDATIONS. BVG’S AGGREGATE LIABILITY ARISING FROM THIS ASSESSMENT WILL NOT EXCEED THE AMOUNT CLIENT PAID BVG FOR THE ASSESSMENT GIVING RISE TO THE CLAIM. This section does not limit liability that cannot lawfully be limited.

14. ELECTRONIC TRANSACTIONS AND RECORDS
The parties agree to conduct this transaction electronically. Electronic acceptance, records, and signatures may be used to form and evidence this Agreement. The Agreement presented at checkout will be available in a form Client can access, print, or save. BVG will preserve the applicable agreement version and Client’s affirmative acceptance record, including date/time and transaction or case linkage, in a form reasonably capable of later reproduction.

15. GOVERNING LAW; VENUE
This Agreement is governed by Ohio law, without regard to conflict-of-law rules. Subject to any mandatory law that applies, disputes will be brought in a court of competent jurisdiction in Franklin County, Ohio.

16. ENTIRE AGREEMENT; CHANGES
This Agreement, the applicable checkout/order details, and incorporated Privacy Notice constitute the agreement for the BVG Velocity Assessment. A material change to an already-purchased assessment will not apply retroactively unless agreed by both parties. Any later implementation project, managed service, Theo deployment, or recurring engagement requires a separate written scope and may use a separately reviewed MSA/SOW.

17. SEVERABILITY
If any provision of this Agreement is held invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. The affected provision will be enforced or modified only to the minimum extent necessary to make it enforceable where permitted.

Version: v1.1 — OWNER APPROVED LAUNCH CANON
Prepared: August 15, 2026
Status: OWNER APPROVED FOR LAUNCH — GROK LEGAL-AI REVIEW INCORPORATED; NOT REPRESENTED AS ATTORNEY REVIEW